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Claude or ChatGPT not working? First find out whose side the problem is on

Check for a platform incident, then compare TraceScope node observations with your current browser network. Avoid changing routes during an official outage or blaming the platform for a local problem.

Use this page when
  • A web app suddenly will not load
  • Login or verification keeps looping
  • Codex or an API cannot connect
  • You cannot tell whether the platform or your network is at fault
Last update--
Official issues--
Server-check issues--
Maintenance--
Monitored services--
Three-layer diagnosis

Separate a platform outage, a regional route issue and a local network problem

Each evidence layer answers a different question. Missing evidence is shown as unknown, never presented as certainty.

01

Official status

Whether the platform has published an incident, degradation or maintenance notice.

02

TraceScope nodes

Whether TraceScope servers can reach the service and whether recent observations changed.

03

Your browser

On demand, test web, login and API routes from your network, then compare IP, DNS, WebRTC and timezone.

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